TBS Testing, LLC · Effective Date: August 18, 2026
TBS Testing, LLC (“TBS,” “we,” “us,” or “our”) provides geotechnical engineering, construction materials testing, inspection, and related services. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit tbstesting.com, contact us, or participate in our text messaging (SMS) program. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly and information collected automatically:
- Information you provide: name, company, job title, email address, mailing address, telephone/mobile number, project details, and the contents of messages or forms you submit.
- Automatically collected information: IP address, browser and device type, pages viewed, referring URLs, and similar usage data collected through cookies and analytics tools.
- Mobile/SMS information: your mobile number and your consent (opt-in) when you sign up to receive text messages from us.
2. How We Use Your Information
- To provide, perform, and manage our services and respond to your inquiries and requests.
- To send you service-related communications, updates, quotes, and project information.
- To send marketing communications where you have consented, and to send conversational and customer-support messages.
- To operate, maintain, and improve our website and services.
- To comply with legal obligations and enforce our agreements.
3. Text Messaging (SMS) Program
By providing your mobile number and opting in, you consent to receive text messages from TBS Testing, LLC, which may include customer care, conversational, and marketing messages. Your consent is not a condition of any purchase.
- Message Frequency: Message frequency varies based on your interactions with us.
- Rates: Message and data rates may apply, according to your mobile carrier plan.
- Opt-Out: Opt out at any time by replying STOP to any message. After you send STOP, we will send one confirmation message and then stop sending SMS messages unless you opt in again.
- Help: For help, reply HELP or contact us at (713) 489-4879 or info@tbstesting.com.
- Carrier Liability: Carriers are not liable for delayed or undelivered messages.
- No sharing of mobile opt-in data: No mobile information (including your mobile phone number and SMS opt-in/consent) will be shared with or sold to third parties or affiliates for their marketing or promotional purposes. Information sharing with subcontractors or vendors that support our own services (for example, a messaging platform provider used to deliver our texts) is limited to what is necessary to provide those services. Text messaging originator opt-in data and consent are never shared with any third parties for their own marketing purposes.
4. How We Share Information
We do not sell your personal information. We may share information only as follows:
- Service providers: vendors who perform services on our behalf (for example, hosting, analytics, email, and SMS delivery), bound to use the information only to provide those services to us.
- Legal and safety: when required by law, subpoena, or legal process, or to protect the rights, property, or safety of TBS, our clients, or others.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this policy.
As stated above, SMS opt-in data and consent are excluded from all sharing and are never provided to third parties for their marketing purposes.
5. Cookies and Analytics
Our website uses cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings; disabling them may affect site functionality.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with our legal, accounting, or reporting obligations.
8. Your Choices and Rights
- You may opt out of marketing emails using the “unsubscribe” link, and out of SMS messages by replying STOP.
- You may request to access, correct, or delete your personal information by contacting us using the details below. We will respond consistent with applicable law.
9. Children’s Privacy
Our website and services are intended for a business audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and we will update the “Effective Date” above.
12. Contact Us
TBS Testing, LLC
1304 Langham Creek Dr, Suite 130
Houston, TX 77084
Phone: (713) 489-4879
Email: info@tbstesting.com
Website: tbstesting.com
SMS Terms & Conditions
These SMS Terms & Conditions govern the text messaging program operated by TBS Testing, LLC.
Program Description
TBS sends text messages related to our geotechnical, materials testing, inspection, and engineering services, including customer care and support, conversational replies, and marketing messages to individuals who have opted in.
Opt-In / Consent
You may opt in to receive text messages by submitting your mobile number through our website form, in writing, verbally, or by texting us. By opting in, you agree to receive recurring automated or manual text messages at the number provided. Consent is not a condition of purchase.
Opt-Out
Reply STOP to any message to cancel. You will receive one confirmation message, after which no further messages will be sent unless you opt in again.
Help
Reply HELP for assistance, or contact us at (713) 489-4879 or info@tbstesting.com.
Message Frequency & Rates
Message frequency varies. Message and data rates may apply based on your mobile carrier plan. Carriers are not liable for delayed or undelivered messages.
Privacy
Your mobile number and SMS consent are handled in accordance with our Privacy Policy above. We do not share or sell SMS opt-in data or consent to any third parties for their marketing purposes.
By opting in to the TBS text messaging program, you acknowledge and agree to these SMS Terms & Conditions and our Privacy Policy.